trust me, I understand your point of view... but in a business sense, PnT is a friend of the gaming world.... it keeps their pockets FAT, so it doesn't really matter what they do, as long as it doesn't negatively affect their bottom line, which is to sell thousand and thousands of games.
the only thing there is that you can really do, is just model yourself in a way to stomp their asses. We have a PnT here and 3 gamestops, and 1 mom n pop place that, I'm sure, is hanging on by a thread(unfortunately). I would love to do a great deal of damage to all 4 of them! but I don't know where to start... but when I do, I am hoping that not only the awesomeness of our store is great, but me and my partner/brother are super people persons... and I am hoping that we can build a loyal fan-base and fucking blow this town UP!!!!!
sorry for the bad language, but I felt like it fit the mood?!