New Smartlaunch Pricing

[RsteeleAUG]

I sent in a ticket regarding their new pricing idea. I told them that they will see a number of people stop using their software if they choose to require them to pay monthly fees. We already have plans in the works to stop using them if this is what they have decided to do. This is the reply I got.

Hi,
Thanks for share you thoughts to us and we consider it as inputs for us and we will share it with our team.
Unfortunately, the original founders of Smartlaunch software have not been involved with the company for the last years, however, when we heard about this unhappy situation we decided to buy out the software and establish a new company, Adcore, so we can continue to service all Smartlaunch customers in the future.
However our goal is to make vast improvements to the system, including improved customer service.
You will receive an email including the detail information about this new payment method and we will have some conditions for current Smartlaunch customers. Please keep you eye on our latest new update.
All the best,
Ayun

They explain that this company is under new ownership. They say thanks then they say that there will be conditions to even use their software. I'm not sure if it a translation problem but it sounds like they don't really care.

[Alomax]

Based on the general language, I'm going to go with translation problem.

If you change "condition" to "options", it completely changes the context, but I can see how a non-native speaker might conflate the two words.

Never hurts to double check though.

[Alomax]

Update from the SL blog :
http://smartlaunch.helpserve.com/News/NewsItem/View/14/smartlaunch-45-beta

Hopefully we only have to pay the monthly fee if we want the updated version.

We have tons of new features, bugs fixed (besides chocolates and candies, of course!) such as:

    Diskless clients to reduce your hardware costs (read more in our KB how to use the diskless client feature)
    New improved Windows desktop interface (have a clean and fully customizable interface on your clients, read the Windows Interface skin)
    New improved interactive skins (to give your customers the feeling of uniqueness and coolness of your gaming center)
    Improved security to prevent users from hacking your system or using your computers without paying
    Smartlaunch Open API to integrate with 3rd party software (or for cafes to build own add-ons to Smartlaunch or even sell add-ons, read the Smartlaunch API documentation)
    Magnetic card reader support (give your customers membership cards to increase loyalty of your visitors, read how to use a magnetic card reader for login user or how to configure magnetic card reader in Smartlaunch)
    Improved remote Administrator access (fully control your cafe from any where in the world)
    Improved support, new guides, video screencasts, and much more
    New loading screen design
    Tons of other improvements to existing features, e.g. license management, personal user files, turning on computers remotely, etc.

So, what are you waiting for? Come on and grab it! No tricks.. Just treats!!